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ZaeyNoor Official

Return & Exchange Policy

Last Updated: September 2026

7-Day Hassle-Free Return & Exchange Policy

We want you to feel completely confident with every ZaeyNoor purchase. If your abaya does not fit properly or you need a different style, we gladly offer exchanges and returns within 7 calendar days of receiving your parcel.

Eligibility Criteria

  • The item must be completely unworn, unwashed, and in its original pristine condition.
  • All original ZaeyNoor tags and packaging must be intact.
  • Requests must be initiated within 7 days of package delivery.

How to Initiate an Exchange or Return

  1. Contact our customer support team via WhatsApp at +92 3227749046 or email info@zaeynoor.com with your Order Number.
  2. State whether you need a size exchange or a return.
  3. Our team will guide you through the quick courier dispatch process.

Questions about this policy?

Speak with Support

Unparalleled Quality

Crafted from best-in-class Nida, georgette chiffon, and silk.

Cash on Delivery

Available nationwide across Pakistan. Pay at your doorstep.

Nationwide Delivery

Fast dispatch within 3–7 business days. Free shipping over PKR 5,000.

7-Day Exchanges

Hassle-free size exchange within 7 days of package receipt.

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